What started as a family business’s journey to digital transformation began with 1,500 store visits.
LUBAO INDUSTRY/Export Trader/Family Business
We are a family business, and our main market is the European retail channel. In recent years, we have contacted about 1,500 potential customers in three years through exhibitions and store visits. However, it is really a physical battle to deal with each store's needs for products, quotations, shipments, payments, etc.
We use Patisco to integrate all product information, quotation mechanisms and transaction processes into the same private platform, allowing buyers to operate on their own, and we only need to focus on market development and supply chain management. Over the past three years, more than 500 companies have logged in to use it, of which 200 have seasonal order returns, and efficiency and operational quality have steadily improved.
With the European market under the pressure of war inflation and demand contraction, Patisco allows us to adjust pricing conditions for different customers in real time, strengthen stickiness and maintain competitiveness. Because the operation is online, even if logistics and customs clearance are blocked, we can respond quickly and keep the service uninterrupted.
